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    Customer Care


    Rome Apparel 69 ships worldwide and is available to track your order at any time during business hours. The cost of international shipping will be calculated during the checkout process. We want to ensure that all of our customers are satisfied and happy with their experience with us. Rome Apparel 69 is more than a brand, it is a movement. An oath to a global wide community that gives back to the society. We are available to assist anybody who reaches out to us, so please do not hold back!


    Return Policy


    If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.


    Please mail your package in a prepaid, insured, traceable method to the address below.


    27 Charles Street
    Holliston, MA 01746


    Average Shipping Times


    Continental US


    Standard Ground Shipping 

    Delivery in 3-6 business days once order is processed.


    *All international shipping times and fees will be disclosed during checkout. 


    US Tax Policies


    Tax is based on the state and zip code in which the order is shipped to and all taxes will be added to the order total at checkout.


    International import taxes are your (the customer) responsibility. We do not cover for the import taxes and it may skew the overall price. 


    Additional Contacts


    Please reach out to one of the followings for any questions, issues, or propositions. 


    Rome H. Geragonis - Founder & Owner of Rome Apparel 69



    Christian DeVaul - Marketing and Website Designer



     Shipping and Processing